SMS Messaging Terms and Conditions
Cahill Heating, Cooling, Electric, Plumbing & Sewer (“Cahill”) offers recurring SMS and MMS messaging programs for customers who expressly consent to receive text messages from us.
Types of Messages
Depending on the program for which you enroll, messages may include:
- Promotional offers, seasonal specials, discounts, and marketing messages
- Appointment confirmations, reminders, scheduling updates, and technician arrival notifications
- Estimates, service recommendations, maintenance reminders, and follow-up communications
- Customer service messages and responses to your requests or inquiries
- Important account, service, or operational notifications
Consent to Receive Marketing Messages
By affirmatively opting in to receive marketing text messages, you authorize Cahill to send recurring marketing and promotional SMS or MMS messages to the mobile telephone number you provided. Messages may be sent using automated technology.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from Cahill.
Message Frequency
Message frequency varies based on your interactions with Cahill and the messaging programs for which you enroll. Marketing subscribers may generally receive approximately 5–10 messages per month. Additional transactional or service-related messages may be sent in connection with appointments, estimates, projects, service requests, or customer-support conversations.
Message and Data Rates
Message and data rates may apply. Contact your wireless carrier for information regarding your messaging and data plan.
Opting Out
You may opt out of receiving marketing text messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from Cahill.
After submitting an opt-out request, you may receive one final message confirming that you have been unsubscribed. You will no longer receive messages from the applicable messaging program unless you provide consent again. Opting out of marketing messages will not prevent Cahill from sending messages that are necessary to respond to a new request that you initiate or otherwise permitted by law.
Customer Support
For assistance, reply HELP to any Cahill text message or contact us at (847) 367-4492.
Mobile Carriers
Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
Privacy
Cahill does not sell or share mobile telephone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
We may share information with vendors and service providers that help us operate our messaging program, but only as necessary to provide messaging and related services on Cahill’s behalf.
For more information about how Cahill collects, uses, and protects personal information, please review our Privacy Policy.
Changes to the Messaging Program
Cahill may modify or discontinue a messaging program or these SMS Messaging Terms and Conditions at any time. Any changes will become effective when posted to our website.
